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Can AI Fix US Healthcare?
By Ramin Rafie  |  Apr 21, 2022
Can AI Fix US Healthcare?
Image courtesy of and under license from Shutterstock.com
Even before the COVID-19 pandemic, the US healthcare system had long been suffering from dysfunction, inefficiencies, and exorbitant costs, with electronic medical records often causing more problems than they solve. AI presents an opportunity to address some of these problems and ease the burden on healthcare workers, but how should it be deployed so that it will live up to its potential?

SOUTHFIELD, MICHIGAN - It is well-known that healthcare is broken in the United States. In addition to the pandemic, which has added more stress to already stressed-out frontline workers, an even bigger culprit that has contributed to burnout amongst physicians and nurses has been electronic medical records (EMR). Seema Verma, the former administrator in charge of the Centers for Medicare & Medicaid Services, once tweeted:

The advent of artificial intelligence (AI) affords a great opportunity to clean up some of this mess and let computers shoulder some of the burden that has unduly been put on frontline workers. However, for this opportunity to be productive and live up to its potential, physicians need to be educated and integrated into AI companies to give guidance on what is needed from such technologies. An endless array of opportunities is present within healthcare for AI to improve, and the most mainstream methods will be outlined here where AI will likely permeate the US healthcare system for its betterment in the coming years.

Many silos exist in US healthcare, which are mainly caused by health systems not integrating their EMR data with other health systems in their city, e.g., even when hospitals in the University of California hospital system all used the same EMR system, none were communicating with each other even though all were on one EMR platform. To address this, Center for Medicare & Medicaid Services (CMS) has now mandated a gradual EMR interoperability requirement for continued reimbursement from CMS. AI, however, has the potential to take this a step further by breaking down these silos and allowing information to be more interoperable not only in the same city, but also among different health systems across the country.

If there was one benefit of the EMR system in the Veterans Adminis

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