MUMBAI - Regardless of field or industry, one cannot escape the elephant in the room -artificial intelligence (AI). AI is rapidly booming, empowering businesses to achieve increased productivity and fostering data-driven decision-making, which is why leaders are so keen to adopt AI systems.

The 2023 State of Social Media report states that 94 percent of leaders are confident in deploying AI in their business workflows, yet 98 percent also feel they have yet to realize its long-term potential.¹ As for why this is so, it is quite evident from the narrative surrounding the technology. Businesses can improve their operational efficiency and productivity, but people also have significant misgivings about AI - will it completely replace human jobs?

Such discussions can bring leaders’ decisions to deploy AI to a screeching halt. The role of an AI leader therefore becomes quite crucial when trying to implement AI while also aligning it with organizational culture. However, this can be a difficult task: AI heads sometimes lack the knowledge and expertise of AI applications in specific business use cases. When this happens, they are unable to answer tricky questions surrounding AI, and this can cause AI projects to fail.

Talking to Chris Daigle, founder and chief executive of Albuquerque, New Mexico-based ChiefAIOfficer.com, quickly makes clear that having an AI leader is essential to ensure organizations can cut through controversies and facilitate effective AI implementation. To that end, ChiefAIOfficer.com provides education, training, certifications, and software for those looking to implement AI in their business or lead its deployment in their companies.²

That AI applications analyze vast amounts of data and uncover hidden insights is by now common knowledge. An AI