Schools to choose whether GenAI stimulates or enervates human intelligence

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By Alain Goudey | Oct 30, 2023

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As AI surges and people fret over its impact on jobs, educational institutions also struggle to come to terms with the tech. They must update their curriculums to use AI to help students learn better and develop their human smarts, asserts NEOMA Business School Prof Alain Goudey.

PARIS - As most are now aware, generative artificial intelligence (GenAI) technology is sparking radical transformation across industries. Complex tools like GPT-4, Bard and Claude.AI rapidly process vast quantities of text to produce summaries and questions, or even participate in debates.

Goldman Sachs reported in March that 300 million jobs - one in 10 of all jobs on the planet - could be lost or diminished by new developments in this technology. At the same time, it claims increasing automation will lead to more innovation, creating new types of jobs. Echoing this destructive-constructive Schumpeterian view, the World Economic Forum announced in May that some 69 million jobs will appear, but 83 million will disappear.

Taking the human resources (HR) industry as an example, AI-powered talent recruiting platform Eightfold AI’s 2022 report The Future of Work: Intelligent by Design found artificial intelligence (AI) being widely implemented in core HR functions. Around 73 percent of respondents reported using AI in recruitment and hiring processes, 72 percent for performance management, and 77 percent for payroll processing and benefits administration.

Business schools play a crucial role in churning out this talent, since they are tasked with preparing their students to enter this dynamic, shifting business landscape. After graduation, many will reach leadership positions overseeing responsible implementation of this technology. Proficiency with a range of AI tools is fast becoming a vital skillset for all knowledge workers,

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