Merrick Barcley
Merrick Barcley
Contributor, The Yuan

Merrick Barcley is a Global HR professional with a 20-year track record of success in the contact center industry. With extensive experience in all aspects of contact center operations, including hiring, training, quality, workforce management, and performance management, Merrick brings a wealth of knowledge and expertise to any organization.

AI deployment is changing how business works in every industry
Emerging markets
Most people interact with various forms of AI every day, though often in unnoticed ways. While there is much talk about AI’s potential, many less glamorous forms of the technology are already making their impact felt and have become indispensable for nearly all businesses.
Merrick Barcley  |  Sep 13, 2023