HANOI - With the United Kingdom suffering through its worst cost-of-living crisis in decades - owing in large part to high inflation and soaring energy prices - hundreds of workers at an Amazon warehouse in the central English city of Coventry recently demanded a wage hike. Since their demands were not being met, they had been contemplating whether or not to go on strike last November - just ahead of Black Friday and the holiday shopping season - and then on December 16, 2022, they did in fact vote to strike.
As with other recent labor actions taken by United States rail workers and British Royal Mail employees, the Amazon workers’ move kicked off a debate about who was to blame for the threatened disruption: the elves in the workshop, or Santa Claus?
Amazon owes its success to a variety of factors, including a sophisticated data-driven approach. However, its real genius lies in its logistics breakthroughs - including route optimization, fleet planning, and&nThe content herein is subject to copyright by Project Syndicate. All rights reserved. The content of the services is owned or licensed to The Yuan. The copying or storing of any content for anything other than personal use is expressly prohibited without prior written permission from The Yuan, or the copyright holder identified in the copyright notice contained in the content.